Shipping Information 🚚

At Peek & Play, we want your order to arrive safely and smoothly.

📦 Order Processing

Orders are processed after payment has been successfully received.

Processing times can vary depending on order volume, product availability and the time of year. During busy periods, including the Christmas season, processing may take a little longer.

🚚 Delivery Times

Estimated delivery times vary depending on your location and shipping method selected at checkout.

Please remember that delivery estimates are estimates rather than guaranteed delivery dates.

Once your order has been dispatched, you'll receive a shipping confirmation email with tracking information when available.

📍 Tracking

Tracking information may take some time to update after your parcel has been dispatched.

Once the carrier has scanned your parcel into its network, tracking updates should begin appearing.

🌏 International Orders

Where international shipping is available, delivery times may vary considerably depending on the destination, customs processing and local postal services.

Customers are responsible for any applicable customs duties, taxes or import charges unless otherwise stated at checkout.

⚠️ Delivery Delays

Peek & Play isn't responsible for delays caused by circumstances outside our reasonable control, including carrier delays, severe weather, customs processing, incorrect delivery information or other postal disruptions.

If your parcel appears to be significantly delayed or hasn't arrived within the expected delivery timeframe, please contact us and we'll do our best to assist.

🏠 Incorrect Address

Please carefully check your delivery address before completing your purchase.

If you notice an error, contact us as soon as possible. We may be able to update the address if your order hasn't yet been processed.

Once an order has been dispatched, we're generally unable to change the delivery address.